Thank you for considering an inquiry.
Before making an inquiry, please read and understand the following notes:
Notes:
・For inquiries about payments other than the in-app currency of EASYTRIP, please contact the respective platforms. Requests for refunds also require contacting the platforms.
・Please refrain from contacting us with suggestions for EASYTRIP’s services to avoid legal issues. Please understand and cooperate that any content sent will be treated as if the sender has already waived their rights.
・We will respond to inquiries in sequence, but please note that responses may be delayed during weekends, holidays, and at night in Japan time due to a high volume of inquiries.
・Please make inquiries through the official EASYTRIP website’s contact form.