At EASYTRIP, calorie consumption is calculated based on the height and weight you have registered.As with all other exercise apps and exercise equipment, the display of calories burned through exercise is for reference only.We kindly ask for your understanding.
Thank you for considering an inquiry.Before making an inquiry, please read and understand the following notes: Notes: ・For inquiries about payments other than the in-app currency of EASYTRIP, please contact the respective platforms. Requests for refunds also require contacting the platforms. ・Please refrain from contacting us with suggestions for EASYTRIP’s services to avoid legal issues. Please understand and cooperate that any content sent will be treated as if the sender has already […]
The downloaded AREA data can be deleted from the AREA STATUS LIST. For more details, please review the AREA STATUS LIST section.
Payment is made using the platform’s system, and various mechanisms such as credit cards and cashless payments are also involved.Therefore, any requests for refunds of products purchased can only be handled by the platform side.We apologize for the inconvenience, but please contact the respective platforms for inquiries regarding actual payments. The following are the issues that can be addressed within EASYTRIP: ・Inquiries about fraudulent processing of Tip settlements after purchasing Tips.・Inquiries regarding […]
Unfortunately, due to the platform’s system, it is not possible to cancel the SupporterCard from the application. We apologize for the inconvenience, but please review the following and proceed with the cancellation according to the platform’s procedure. Cancellation Procedure For iOS: 1.From the home screen of your device, find and open the Settings app.2.Tap on your name.3.Tap on the EASYTRIP SupporterCard subscription.4.Tap on “Cancel Subscription.” For Android: 1.Open the Google Play app.2.Tap […]
When posting or publishing on media such as social networks on the internet, where an unspecified number of people can view, please adhere to the following principles. ＊As long as the following principles are adhered to and the rights of the parties involved are not infringed, customers do not need to confirm with our company each time they post. ・We do not permit any defamation or offensive remarks concerning all parties involved […]
In the Data Transfer tab of USER SETTING, you can prepare for data transfer, which is necessary when changing devices. Things you can do in the Data Transfer tab: ・Set the password required for data transfer.
In GameSetting within USER SETTING, you can primarily configure, check, and adjust various settings necessary for playing the app. Things you can do in GameSetting: ・Sound settings, such as volume for BGM, SE, FootSteps, and music selection for BGM.・Settings related to control methods, such as the type of controller and equipment used during exercise.・Settings related to AREA download data, such as the value for capacity warning display and current capacity.・Changes to the […]
In UserStatus within USER SETTING, you can primarily configure settings related to the user themselves, as well as set, check, and adjust the assets they possess. Descriptions corresponding to the numbers displayed in the image are as follows: 1. Name: This is the name used by the user during play. It can be changed at any time.2. UserID: This is the user’s ID. It is determined at the start of play and […]
In Setting, users can configure various settings for playing.There are two main approaches to accessing the various settings:1.The first is through the SETTING button located on the right side of the AREA SELECT screen.2.The second is through a transition from the AREA Play screen.The transition from AREA Play only displays items related to playing the AREA. Descriptions corresponding to the image numbers for transitions to various SETTING screens are as follows: 1.Transition […]
