EASYTRIP Privacy Policy & Cookie Policy
Last updated: June 13, 2023
We have established a privacy policy to help you understand how we protect the personal information you provide to us. When you use EASYTRIP’s content, please read the entire privacy policy and agree to it before using it. Personal information refers to information that can identify you or that has the potential to identify you. Therefore, information that cannot identify you is not covered.
EASYTRIP Run&Walk application requires a minimum of personal information to display your exercise results and provide you with a comfortable experience. We take your privacy protection very seriously and will only use your information if there is a legal basis. This privacy policy explains how we collect, generate, and process personal information through EASYTRIP’s mobile applications, websites (hereinafter referred to as “this site”), and other EASYTRIP-related services (collectively referred to as “content”). It also explains how we use your personal information, share it with third parties, protect it, your choices regarding your personal information, and how to contact us.
Please also read our terms of use when using EASYTRIP’s content and confirm the terms of the contract between you and us.
1. Business operators who handle personal information
2. Personal information to be acquired and the timing of acquisition
3. How we manage which personal information we acquire
4. The purpose and method of use of your personal information
5. Provision and sharing of your personal information with third parties, etc.
6. Protection and management of your personal information
7. Children
8. Your rights regarding your personal information
9. Cookies and pixel tags
10. Access from EASYTRIP to third-party products and services
11. Revision of the privacy policy
12. Questions and feedback
1. Business operators who handle personal information
The business operator who handles your personal information is EASYTRIP’s operator. In this privacy policy, EASYTRIP’s operator is referred to as “EASYTRIP” or “we”.
The name and contact information of EASYTRIP’s operator are as follows.
Contact information for inquiries regarding personal information to us: Email address: <a href=”mailto:easytrip privacy policy inquiry window (privacy@easytrip.site”>easytrip privacy policy inquiry window (privacy@easytrip.site)</a>
2. Personal information to be acquired and the timing of acquisition
We acquire the minimum necessary personal information to provide you with the best service. The following are the personal information we collect from you and the timing of collection.
2-1. Content-specific registration information (acquisition timing: when starting the application)
• User ID (a number issued by the content)
• Name (the name you set)
• Password (alphanumeric characters required for data transfer)
2-2. Personal details (acquisition timing: when selecting usage area or language settings, when saving purchase history)
• Your region of residence (country selection, usage area information, language settings)
• Purchase history within the content (store payment history)
2-3. Data related to your body (acquisition timing: when entering, when saving application usage results)
• Height and weight (the values you enter)
• Number of exercises and play time (application usage results)
2-4. Information on the device used (acquisition timing: when using the application)
• Device model, device name, OS name, version, time setting, IP address, browser type (used for troubleshooting)
2-5. Information on SNS (acquisition timing: only when using the data transfer function)
• Twitter ID (only if registered for data transfer)
2-6. Exercise data (acquisition timing: when saving application usage results)
• Play time, distance traveled, calories burned (data collected from the device’s accelerometer)
2-7. Selection results (acquisition timing: when selecting or purchasing within the application)
• Selection results and purchase results within the application, advertising identifiers, marketing and cookie selection contents, etc.
In addition, we may collect additional personal information when you use certain features. For example, to post EASYTRIP’s content to a social network, we need access to your social network credentials. Also, in the EASYTRIP application, additional personal information may be required to play videos you have prepared yourself or display web pages.
Examples of additional personal information are as follows.
2-8. Data (acquisition timing: when using within the application)
• Video data, photo data, audio data (temporarily loaded and only address information is saved)
2-9. Social network information (acquisition timing: when posting or communicating with content)
• Authentication information etc. obtained from posts and communication results related to EASYTRIP
In addition, when you access our content, certain data is automatically collected from your device (terminal) or web browser. The personal information collected in this way includes device ID, call information, network access, storage information, cookies, IP address, header information, web browser information, usage information of our content, etc.
We use the email address you send us to communicate with you and provide technical and customer support.
The advertisements displayed within EASYTRIP’s content may use your current location or personal information obtained in the past to display appropriate advertisements to you.
3. How we manage which personal information we collect
We use the following means to manage your personal information.
3-1. Appropriate notification and consent: We provide appropriate notification and obtain your consent regarding the handling of personal information when you use our content. For example, we may provide you with information and obtain your consent by sending you a notification when we update our terms of use.
3-2. Provision of consent methods: We provide you with choices regarding the management of your personal information by providing available consent methods in our content, website, and your device (terminal).
3-3. Provision of personal information management means: In many cases, your web browser or mobile device’s content provides means to manage the collection and provision of personal information. For example, there are functions that allow you to change settings related to cookie usage and control sharing. You can manage your personal information by using these means.
We encourage you to deepen your understanding of how to manage and choose your personal information. You can control your personal information by using the means available on your device appropriately.
4. The purpose and method of use of your personal information
We use your personal information for the following purposes and methods.
4-1. Provision and improvement of content and services: We use your personal information to provide you with the services you request. For example, we provide functions such as calculation, storage, and visualization of exercise data within the EASYTRIP app, and respond to your requests. Also, when you contact customer service, we use product information, payment information, etc. to respond to your problem solving or inquiries.
4-2. Collection and use of health data: When you track walking or running activities, body information with EASYTRIP’s content, we collect and store that information and make it available to you. The walking and running activity information includes the activity data you entered, as well as information collected by the device (start date and time, motion data, etc.). We use this information to measure distance traveled, calories burned, etc. and provide it to you.
4-3. Data usage based on additional consent: In order to use certain features, you may need to agree to provide additional data or use data in a specific way. For example, if you want to use the controller function with Apple Watch, you need to connect your Apple Watch. Also, when you share content on a social network, you may be asked to sign in to the social network or provide authentication information.
4-4. Protection of EASYTRIP-related content and third-party rights, property, and safety: We may use your personal information for purposes such as preventing, detecting, investigating fraud, abuse, illegal activities, violations of terms of use, complying with court orders, requests from administrative agencies, compliance with laws and regulations.
4-5. Research and analysis: We analyze the data of visitors to our content in order to understand their behavioral characteristics and preferences. This allows us to understand the usage trends and preferences within EASYTRIP and use them for future content provision and improvement.
4-6. Other purposes: We may use your personal information for other purposes, but in that case we will provide individual notices and obtain your consent as necessary.
We strive to comply with legal obligations and protect your interests regarding the handling of your personal information. The specific legal basis may vary depending on your usage situation and content. For example, if you purchase content, we will use the information necessary for the performance of the contract. Also, some content usage may require your consent.
5. Provision and sharing of your personal information with third parties, etc.
EASYTRIP may share your personal information with third parties in the following cases.
5-1. Sharing with corporations involved in EASYTRIP’s operation: We may share your personal information with related corporations for the purpose of EASYTRIP’s operation and content provision. This is necessary to provide EASYTRIP’s functions and services.
5-2. Sharing with contractors who handle personal information: In the course of EASYTRIP’s operation, we may provide personal information to contractors who handle personal information within the necessary scope. For example, we may provide personal information necessary for advertising display to contractors who operate advertising delivery systems. However, we make sure that the contractors take appropriate security measures to protect personal information.
5-3. Sharing based on legal requests or regulations: We may provide your personal information based on legal requests or regulations, such as laws, court orders, requests from administrative agencies, etc. This is necessary when it is necessary to fulfill legal obligations or comply with applicable laws and regulations.
5-4. Sharing for complaint handling or prevention of illegal or fraudulent activities: We may share your personal information with relevant third parties when it is necessary to respond to complaints from you or to prevent, investigate illegal or fraudulent activities.
5-5. Sharing due to sale or transfer of business: We may provide your personal information to the successor when we sell, transfer, or succeed our business. This applies when a business reorganization, merger, company split, business transfer, spin-off, dissolution, liquidation, etc. occurs.
These are general examples, but the actual sharing destination and scope of sharing may vary depending on the situation and applicable laws. We handle your personal information carefully and strive to take appropriate security measures.
6. Protection and management of your personal information
We take the following measures to protect and manage your personal information:
Security measures: We implement appropriate legal, organizational, and technical security measures to protect your personal information from accidental loss, unauthorized access, alteration, disclosure, etc.
Access restriction: The only people who need to access your personal information are designated employees, agents, contractors, and related third parties. They process personal information only to the extent necessary for their work and are bound by confidentiality obligations.
Response to violations: If a violation regarding the handling of personal information is suspected, we have established appropriate procedures and will notify you and the regulatory authorities as necessary.
We protect your personal information in accordance with the laws of each country when transferring personal information across borders. Even if we move your personal information to a different country, we will comply with applicable laws and take appropriate protection measures.
Your personal information will be stored for the necessary period. Generally, this is as long as you have an EASYTRIP account. Also, information related to content purchases may be stored longer for legal obligations or warranty purposes.
We will delete or anonymize the information so that it cannot be associated with you when we determine that your personal information is no longer needed and there is no legal or regulatory obligation.
We take the protection of your personal information and privacy seriously and comply with these policies.
7. Children
We implement the following policies regarding the protection of children’s personal information in compliance with the laws of each country:
Compliance with laws of each country: We do not allow children who fall under the age that requires consent from a legal representative or equivalent in the personal information protection laws of the country where they reside to register for our content.
Consent and management by guardians: If a child uses EASYTRIP’s content, it is necessary that their guardian consents and manages it. The handling and use of children’s personal information shall be done under the responsibility of the guardian.
Measures to be taken if consent is not obtained: If we find that we have collected children’s personal information without obtaining consent from the custodian, we will take measures to promptly delete that personal information and account from our content.
We take the protection of children’s personal information seriously and protect their privacy by taking appropriate measures. We appreciate your understanding and cooperation as a guardian.
8. Your rights regarding your personal information
We explain the following points about your rights regarding your personal information:
Inquiry request: You can inquire about your personal information that we hold. This request can be made by email to <a href=”mailto:privacy@easytrip.site”>privacy@easytrip.site</a>.
Correction or deletion request: You can request correction or deletion of your personal information. Basically, the most appropriate and easy way to update your information is to do it yourself through the settings within the application. If you need support, you can also send an email to <a href=”mailto:privacy@easytrip.site”>privacy@easytrip.site</a> and request it.
Request to stop processing personal information: Please note that we may need to use your personal information for legal obligations or legitimate purposes when you request us to stop processing your personal information. In order to respond to your request, we will need your contact information and identity verification.
Request by proxy: If you have someone else act as a proxy to request the provision, correction, or deletion of personal information, we may ask you to provide information for identity verification and authority verification of the proxy. If necessary, you will need to submit documents proving that the proxy has authority.
Withdrawal of consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.
If you wish to receive a copy of your personal information or exercise any other rights, please contact us by email at <a href=”mailto:privacy@easytrip.site”>privacy@easytrip.site</a>. We will take appropriate procedures to respond to your requests regarding your personal information.
9. Cookies and pixel tags
When you use our content, information that may contain personal information may be collected from your browser. We use means such as cookies and pixel tags to collect this information. We explain some of the information that is collected below.
• IP address
• Cookie identifiers associated with your device
• Device identifiers and device type of your device
• Domain, browser type, language
• Operating system and system settings
• Country and time zone
• Website visit history
• Your behavior information in our content (e.g., content you clicked, purchase history)
• Access time and referral URL
Third parties other than us may also collect information through content using cookies and third-party plugins and widgets. These third parties collect data directly from your web browser and their handling is subject to the third party’s privacy policy.
We use cookies and pixel tags to track your usage and preferences of our content (e.g., country and language selection). This allows us to provide better services and improve your online experience. The cookies used in our content are mainly classified into the following three categories.
Functionality: These cookies are necessary for the basic functionality of the site. They are used to identify and remember you between sessions when you browse our content. This allows access to past and current pages, improves security, and helps comply with laws.
Performance: These cookies improve the functionality of our content by tracking usage. For example, they are used to improve the processing speed of your requests. Disabling these cookies may result in reduced site performance.
Social media and advertising: Social media-related cookies provide functionality that allows you to share our platform’s content on social networks. Advertising cookies operated by third parties collect information based on your preferences for advertising display. These cookies may contain your personal information. Disabling these cookies may result in irrelevant ads being displayed and content sharing and data transfer on social media being limited.
You can set your computer to receive notifications of cookies or disable all cookies. These settings can be changed from the browser settings screen on your browser or device. The steps may vary depending on the browser, so please refer to the browser’s help menu to check the correct method. Disabling cookies may prevent you from accessing many of our content’s features and some services may not work properly.
You can also adjust your advertising settings for each mobile device you use. For example, on iOS, you can set Settings > Privacy > Tracking > Allow App Tracking Requests to off. On Android, you can select Settings > Google > Ads > Opt out of personalized ads.
10. Access from EASYTRIP to third-party products and services
When you use our services, you may be provided with links to websites and services owned or operated by third parties. In such cases, the information you provide or that is collected by the third-party services is processed directly by the owner or operator of those third-party services and is subject to their privacy policies. We are not responsible for the content, privacy, or security of third-party services.
For your own protection of personal information, we recommend that you fully review and consider the privacy policies of all third-party services you access. This will help you understand how third-party services collect and use your information.
Also, even if links to third-party services are provided from our services, you can choose whether or not to access third-party services at your own discretion. We are not responsible for any problems or damages that may arise when you use third-party services.
We value your privacy and security and strive to make you feel comfortable using our services. However, when it comes to using third-party services, you need to act responsibly. Please access the links and information provided by third-party services with sufficient caution and care.
11. Revision of the Privacy Policy
We may revise this Privacy Policy from time to time as necessary. The Privacy Policy may change depending on the applicable laws and our operating situation.
When we update the Privacy Policy, we will post the changes on our content. In case of significant changes, we will notify you in advance or obtain your consent before implementing the changes if required by law.
We strongly recommend that you read the Privacy Policy carefully and regularly and understand how we operate. If the changes to the Privacy Policy have a significant impact on the handling of your personal information, we will take appropriate steps to notify you and obtain your consent.
We value your privacy protection and take appropriate measures in applying the Privacy Policy. We also strive to provide appropriate information and transparency regarding the revision of the Privacy Policy.
12. Questions and feedback
If you have any questions, comments, or concerns about our Privacy Policy or our privacy practices, we welcome your contact. If you also want to exercise your rights regarding your personal information, please contact us at the following email address.
Email: <a href=”mailto:privacy@easytrip.biz”>privacy@easytrip.biz</a>
When you contact us with a privacy inquiry, we will review it appropriately to resolve the issue quickly and effectively. We recognize your interest and importance in protecting your privacy and strive to respond appropriately.